Procedure for Change of FFL number in Ennanban Super Plan in 2G prepaid mobile services

                   It has been decided to allow change of Landline telephone number under FFL subject to the   following    conditions (as detailed below) in Chennai Telephones.
     1.      Customer has to give a SMS to 53733 for change of FFL number as
              FFLM<space><Old  number><space><New number>.

2.      Minimum balance of Rs.50 is to be maintained at the time of sending the SMS request. If minimum balance is available, Rs.5/- will be deducted per change.

3.      If minimum balance is not available, a reply SMS will be sent with a request to top up the amount with minimum Rs.50/- or above.

4.      Customer can change the FFL number once in THREE months only. If any request is received from the customer before the expiry of 3 months period, a reply SMS will be sent by IN as follows: “Dear Customer! Your SMS request is rejected as you are eligible to change your FFL number on or after xx-xx-xx(dd/mm/yy)” 

     Note: The existing procedure for changing FFL number thru CSCs on written request is withdrawn.