BHARAT SANCHAR NIGAM LIMITED
(A Government of India Enterprise)
CHENNAI TELEPHONES
 

Promotion of CDR (Call Detail Record) features

              BSNL subscribers are required to register their mobile number and email id due to our migration of new software billing system called CDR . To provide customer satisfaction the following facilities / features are available in the new system.

Online Bill payment services through BSNL portal
By using BSNL user friendly online payment system in the portal link  http://portal.bsnl.in/portal/aspxfiles/login.aspx   Further bills are being sent on customer's registered E mailID with CDR system.


Mobile Customer Alerts and Email services.

The CDR system is capable of sending the following SMS alerts to customer
       Bill amount, payment reminder and payment received alerts
       Fault booking acknowledgement and clearance intimation
       Query of bill amount
       Broadband usage limit alert

The mobile number registration involves collection of four information , namely the telephone number, account number printed on bill , mobile number and E mail ID.

The registration can be done as follows

      1. Go to bsnl.co.in > Get services at a flash> Register mobile or E mail
      2. Through Web Self Care Portal      http://selfcare.sdc.bsnl.co.in        

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